Florence · ZTL fines
Can the garage appeal a ZTL fine in my place?
The short answer is no, but the garage does not leave you alone. Here is who does what.
No, but it helps you write it
Only the person the notice is addressed to can ask for its cancellation. For this reason the appeal to the Prefetto must come from the customer who was fined and be signed by that customer, and only by that customer: the garage cannot file it in your place.
The role of the garage
The garage, however, does not leave you alone. Often the garage where the problem happened cooperates and takes care of drafting the appeal that asks for the cancellation: it checks what happened with the registration of the number plate and prepares the text. Its role is that of a go-between; you sign it and send it by PEC or registered letter to the addresses written on the notice.
What to send to the garage
The parking ticket, a copy of the notice and an identity document. With City Parking you can write to multe.ztl@gmail.com or phone the garage (Fiesolana, Via Venezia, Borgo Pinti). Remember that the appeal to the Prefetto is free and must be filed within 60 days of the notification of the notice addressed to you (see how to appeal).
ZTL fines: all guides
ZTL fine for foreign drivers · When does a ZTL fine arrive? · Why keep your garage parking ticket · ZTL fine with a rental car · Rental company letter or real fine? · Pay the ZTL fine or appeal? · Can the garage appeal for me? (you are here) · Prefetto or Giudice di Pace? · How to appeal a ZTL fine · Rental company fees for fines
Questions from international drivers
Can the garage file the appeal in my place?
No. The appeal must come from the customer who was fined and be signed by that customer, and only by that customer.
What does the garage do?
Often it cooperates and drafts the appeal: it checks what happened with the plate registration and prepares the text. You sign it and send it by PEC or registered letter.
What do I send to the garage?
The parking ticket, a copy of the notice and an identity document. For City Parking: multe.ztl@gmail.com or the garage phone.