Florence · appeal
How to appeal a Florence ZTL fine to the Prefetto
The appeal to the Prefetto is the way to ask for a ZTL fine to be cancelled. Here is what it costs, how long you have, how to send it and who signs it.
How much does the appeal cost, and how long do you have?
The appeal to the Prefetto is free, provided you file it within 60 days of receiving the fine. There is another road, the appeal to the Giudice di Pace, but it is not free and we do not recommend it. If you travelled with a rental car, remember that the 60 days count from the notice addressed to you, not from the first notice to the rental company (see ZTL fine with a rental car).
How to file it
The appeal is sent by certified email (PEC) or by registered letter, to the addresses you find written on the fine. Usually you attach the parking ticket of the garage, a copy of your identity document and a copy of the notice.
Who writes it and who signs it
Often the garage where the problem happened cooperates and takes care of drafting the appeal that asks for the cancellation. Its role, however, is that of a go-between: the act must come from the customer who was fined and be signed by that customer, and only by that customer. In practice the garage helps you prepare the text, and you sign it and send it. With City Parking the starting point is always the same: write to multe.ztl@gmail.com or phone the garage (Fiesolana, Via Venezia, Borgo Pinti), and send the parking ticket. If you are not sure whether to pay or appeal, read pay with the discount or appeal?
ZTL fines: all guides
ZTL fine for foreign drivers · When does a ZTL fine arrive? · Why keep your garage parking ticket · ZTL fine with a rental car · Rental company letter or real fine? · Pay the ZTL fine or appeal? · Can the garage appeal for me? · Prefetto or Giudice di Pace? · How to appeal a ZTL fine (you are here) · Rental company fees for fines
Questions from international drivers
Is the appeal to the Prefetto free?
Yes, it is free, provided you file it within 60 days of receiving the fine. The alternative, the Giudice di Pace, is not free and we do not recommend it.
How do I send the appeal?
By certified email (PEC) or registered letter, to the addresses written on the fine.
What do I attach?
Usually the parking ticket of the garage, a copy of your identity document and a copy of the notice.
Who signs the appeal?
Only the customer who was fined. The garage often helps draft it, but it acts as a go-between: you sign it and send it.